Terms and Condition
What information do we collect?
When you fill out our contact form, we may collect your name, email address, phone number, and any message you submit. This helps us respond to your inquiries effectively and provide the support or information you request.
We may also collect non-personal details like browser type or site activity through cookies to improve site performance and user experience.
Use of Information
The information you provide is only used to respond to your inquiries or provide updates related to your request. We do not sell, rent, or share your personal information with third parties.
All data is stored securely and only accessible to authorized staff for the purpose of communication and support.
Returns & Refunds
Because orders are not placed directly through our website, we do not process returns or exchanges online. However, if you experience any issues with a product you received — such as damage upon delivery or incorrect items — please contact us directly using our contact form or by phone.
We’re happy to assist with any concerns and will work with you to resolve the issue quickly and professionally. All returns must be discussed and approved with our team prior to drop-off or pickup.